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Our support team is available 24/7. The chatbot can provide quick solutions to the most common problems. You can also contact an operator through the chatbot or submit an email to [email protected]
Despite the method you choose, we will do our best to assist you quickly and professionally at all times.
Here at wild7.bet, we want to create the most convenient environment for our players. As a result, in order to begin playing at wild7.bet, you are not required to submit any personal details about yourself.
If a player wishes to request a withdrawal, it is necessary to complete the steps of the verification process described in his account.
wild7.bet reserves the right to ask for any KYC documentation and to use additional procedures and means to verify your identity (KYC). The access to your Players Account may be blocked or closed if we determine that you have supplied false or misleading information.
Gambling is the source of entertainment, fun, and excitement for the majority of our users. We are aware that gambling can have negative side effects for some clients.
In case harmful side effects are already evident, we will try to take active steps to minimize their impact. Please, go to "Responsible Gaming" section to learn all the necessary information regarding the principles of Responsible Gaming.
It is the sole duty of the players to confirm that participating in promotions and playing at wild7.bet are both legal in the gambling jurisdiction in which they reside.
To ensure effective counteraction to money laundering, we require you to wager any deposit one time. It implies that a player must place a total amount of bets that is one time bigger than the deposit before requesting a withdrawal of funds associated with that particular deposit.
Here's an example. You deposit 150 USD. Then, you should stake a total of 150 USD before requesting a withdrawal.
If some games are not visible after you have logged in then it might be because you are from a country that is not supported for those games.
Certain countries are blocked by some game providers, so those games are hidden.
In some instances clearing cache and cookies can help you, we prepared an article on how to clear cache and cookies based on your browser.
Chrome / Windows / Mac
On your computer, open Chrome
At the top right, click More
Click More Tools. Clear browsing data
At the top, choose a time range. To delete everything, select All time
Next to "Cookies and other site data" and "Cached images and files," check the boxes
Click Clear data
Chrome / Android
On your Android phone or tablet, open the Chrome app
To the right of the address bar, tap on “More,” or what looks like three dots, and then select “Settings”
Tap on the “Privacy” category and then select “Clear browsing data.”
Here you can personalize your selections for which cookies to delete by selecting a specific time range
Once you have made your selections, you can then check “Cookies and site data.” Uncheck all the other items
Tap Clear data.
Chrome / iOS
On your device, launch the Chrome app
At the top right, tap on the three dots, scroll down and then select “Settings”
Under settings, tap “Privacy” then “Clear browsing data”
Select “Cookies, site data,” and uncheck all other items
Tap on “Clear browsing data”
Then select “Done”
Firefox / Windows / Mac
Open Firefox on your computer
In the upper right-hand corner of the browser, click the “menu bars,” which look like three parallel lines, and click the “Privacy” tab
Here you can select “Clear your recent history”
Be sure that only “Cookies” is checked, and then select the time frame for which you would like to delete your cookies. If you want to delete all cookies, select “Everything”
Double check your selections to make sure that other items you want to keep are not selected, and then hit “Clear now”
Firefox / Android
Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices you’ll have to press the hardware menu key and then tap “More”
Go to the “Settings” menu
On the settings menu, look for “Privacy & Security” and select “Clear private data”
You will then be taken to a list of what can be cleared where you can select “Cookies & active logins”
After you have made your selection, tap the “Clear data” button to finalize deleting cookies
Firefox / iOS
Open Firefox
Click on the “menu bars,” which looks like three parallel lines in the lower right-hand corner of the browser window.
Select “Settings”
Scroll down to “Privacy”
Select “Clear private data”
Make sure only “Cookies” is selected, then tap on “Clear private data”
Safari / Windows / MacOS
Open Safari
Select “Preferences” from the dropdown Safari menu
Click on “Privacy,” then on “Manage Website Data”
Click on “Remove all” from the dropdown menu
Safari / iOS
Go into the Settings menu on your device
Scroll down to “Safari,” then “Advanced,” then “Website Data”
Tap on “Clear history and website data” to clear cookies
There are a few steps you can take to make sure that your account is as safe as possible.
1. Make sure you use a different password for your wild7.bet account than the email account connected to your wild7.bet account or any other sites you might use;
2. Do regular virus scans on your computer to ensure no malicious programs, such as keyloggers that can gather your secure information, lurk on your computer;
3. Enable 2FA for your account by going to your 'Security' tab located within your profile's dashboard.
We value loyalty and we are grateful for all of our players. Just keep playing at wild7.bet, and some fantastic wild7 Club features will become available for your Player account.
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Please be aware that opening several Player Accounts with the same user may result in the termination of all of those accounts and cancellation of all payouts to the player at the Company's sole discretion.
If you have more than one account at wild7.bet, contact our support team immediately by sending an email to [email protected]
You may change your registered email address by contacting us at [email protected].
You can find the excluded countries in our Terms and Conditions.
After that, type your email address and click "Reset Password".
Check your email inbox for a letter from wild7.bet If you cannot see the email, you should check the spam folder or request a new password reset. Note that you can only request a new password within 24 hours. After, open the email and follow the password reset link. The link will redirect you back to wild7.bet, where you can enter your new password.
If the issue still persists after that, please send us an email to [email protected] with a detailed description of your problem (title of the game, bet amount, etc.) with screenshots attached.
Then, log in to your account and click the wallet button in the right corner. There are more useful tools there: you can choose the payment method to make a deposit and create a withdrawal request as well.
Please note that your bank or payment service provider may charge you additional fees for deposits, withdrawals, or currency conversion according to their terms and conditions and your user agreement.
Withdrawal processing may take up to 24 hours and, in some cases may be postponed for a longer period.
The daily limit for funds withdrawal is 15,000 USD, the weekly limit is 30,000 USD, and the monthly limit is 60,000 USD or its equivalent in other available currencies. VIP Gamblers can be an exception.
Then, just choose the payment option you want to use and the withdrawal amount in the corresponding fields. After that, just click on the "Withdraw" button and that's it!
Note that to request a withdrawal with a payment, you must have made at least one deposit with that payment method.
No worries — our support team already sent you an email with detailed instructions on how to make a successful withdrawal.
Here, we quickly observe the most likely reasons why your payout request might be rejected.
First of all, please check if you have reached the daily withdrawal limit, which is 15000 USD or its equivalent in other available currencies. VIP Gamblers can be an exception to this rule.
Anyway, do not hesitate to contact our support team at [email protected] or live chat for further assistance.
While attempting to submit a withdrawal request, you may encounter errors for the reasons listed below:
1. You didn’t complete the KYC verification process;
2. You have an active bonus inside your account;
3. An unconfirmed transaction pending on your account;
4. Your account balance is below the minimum withdrawal amount.
A wager refers to the amount of money you stake, bet with each spin of reels or hand of cards.
A standard 1x (one-time) wagering requirement applies to deposits before they become cashable while playing slot games.
The wagering requirement for bonuses varies for each promotion. You are able to check the wagering requirement, along with the amount and the percentage you have wagered for your active bonus on your bonus page.
The bonus that will be added automatically is the one that was enabled first.
Responsible gamblers know the need to take regular pauses. Support can be reached at [email protected].
Learn everything about our affiliate program, commission, referred users, and marketing material.
Extra funds are always a good thing to have, especially after a bad session. Now, simply by referring other people to our site, you will earn a percentage of every bet they make.
To reach Level 0/Seeker/ the required points are 0 points.
To reach Level 1 /Pioneer/ the required points are 40 points.
To reach Level 2 /Explorer/ the required points are 200 points.
To reach Level 3 /Nomad/ the required points are 400 points.
To reach Level 4 /Adventurer/ the required points are 600 points.
To reach Level 5 /Voyager/ the required points are 800 points.
To reach Level 6 /Master/ the required points are 1300 points.
To reach Level 7 /Elite/ the required points are 2000 points.
To reach Level 8 /Maverick/ the required points are 4000 points.
To reach Level 9 /Legend/ the required points are 8000 points.
To reach Level 10 /Titan/ the required points are 15000 points.
To reach Level 11 /Demigod/ the required points are 30000 points.