Help center

If you want to remove your Google authenticator 2FA, please contact us. Once we receive your application, for the safety of your account, you are required to answer several security questions correctly in order to remove the 2FA. Afterward, you will be able to set it up again with your new phone.

Our support team is available 24/7. The chatbot can provide quick solutions to the most common problems. You can also contact an operator through the chatbot or submit an email to [email protected]

Despite the method you choose, we will do our best to assist you quickly and professionally at all times.

Here at, we want to create the most convenient environment for our players. As a result, in order to begin playing at, you are not required to submit any personal details about yourself.

If a player wishes to request a withdrawal, it is necessary to complete the steps of the verification process described in his account. reserves the right to ask for any KYC documentation and to use additional procedures and means to verify your identity (KYC). The access to your Players Account may be blocked or closed if we determine that you have supplied false or misleading information.

Questions regarding the cooperation with or suggestions can be sent to [email protected]. Our affiliate department will review your request and contact you as soon as possible!

Gambling is the source of entertainment, fun, and excitement for the majority of our users. We are aware that gambling can have negative side effects for some clients.

In case harmful side effects are already evident, we will try to take active steps to minimize their impact. Please, go to "Responsible Gaming" section to learn all the necessary information regarding the principles of Responsible Gaming.

We accept only customers who are at least 18 years old. If the laws of your country of residence specify a different age for being eligible for online gambling, then you must also comply with such laws.

It is the sole duty of the players to confirm that participating in promotions and playing at are both legal in the gambling jurisdiction in which they reside.

The Company has a strict anti-fraud policy, and, accordingly, we use a wide range of anti-fraud tools. Suggests that all funds put into must be used exclusively for gambling-related expenses.

To ensure effective counteraction to money laundering, we require you to wager any deposit one time. It implies that a player must place a total amount of bets that is one time bigger than the deposit before requesting a withdrawal of funds associated with that particular deposit.

Here's an example. You deposit 150 USD. Then, you should stake a total of 150 USD before requesting a withdrawal.

Withdrawal processing may take up to 24 hours and, in some cases may be postponed for a longer period.

If some games are not visible after you have logged in then it might be because you are from a country that is not supported for those games.

Certain countries are blocked by some game providers, so those games are hidden.

Please note that after your initial currency selection, it cannot be changed. Take a look at which currency you prefer for payments and choose it but keep in mind that some of the payment options might not be available for the currency you choose.

If you encounter any technical problems while playing our games, please try to refresh the game. Normally it will work after refresh. Should the problem persist, please contact us.

Cookies are files created by sites you visit. They help your online experience by saving browsing data. The cache remembers parts of pages, like images, to help them open faster during your next visit.

In some instances clearing cache and cookies can help you, we prepared an article on how to clear cache and cookies based on your browser.

Chrome / Windows / Mac
On your computer, open Chrome
At the top right, click More
Click More Tools. Clear browsing data
At the top, choose a time range. To delete everything, select All time
Next to "Cookies and other site data" and "Cached images and files," check the boxes
Click Clear data

Chrome / Android
On your Android phone or tablet, open the Chrome app
To the right of the address bar, tap on “More,” or what looks like three dots, and then select “Settings”
Tap on the “Privacy” category and then select “Clear browsing data.”
Here you can personalize your selections for which cookies to delete by selecting a specific time range
Once you have made your selections, you can then check “Cookies and site data.” Uncheck all the other items
Tap Clear data.

Chrome / iOS
On your device, launch the Chrome app
At the top right, tap on the three dots, scroll down and then select “Settings”
Under settings, tap “Privacy” then “Clear browsing data”
Select “Cookies, site data,” and uncheck all other items
Tap on “Clear browsing data”
Then select “Done”

Firefox / Windows / Mac
Open Firefox on your computer
In the upper right-hand corner of the browser, click the “menu bars,” which look like three parallel lines, and click the “Privacy” tab
Here you can select “Clear your recent history”
Be sure that only “Cookies” is checked, and then select the time frame for which you would like to delete your cookies. If you want to delete all cookies, select “Everything”
Double check your selections to make sure that other items you want to keep are not selected, and then hit “Clear now”

Firefox / Android
Some instructions may vary based on the type of phone you have and what version of Firefox it is running. Look for the menu icon (three bars) located at the top right corner. On older Android devices you’ll have to press the hardware menu key and then tap “More”
Go to the “Settings” menu
On the settings menu, look for “Privacy & Security” and select “Clear private data”
You will then be taken to a list of what can be cleared where you can select “Cookies & active logins”
After you have made your selection, tap the “Clear data” button to finalize deleting cookies

Firefox / iOS
Open Firefox
Click on the “menu bars,” which looks like three parallel lines in the lower right-hand corner of the browser window.
Select “Settings”
Scroll down to “Privacy”
Select “Clear private data”
Make sure only “Cookies” is selected, then tap on “Clear private data”

Safari / Windows / MacOS
Open Safari
Select “Preferences” from the dropdown Safari menu
Click on “Privacy,” then on “Manage Website Data”
Click on “Remove all” from the dropdown menu

Safari / iOS
Go into the Settings menu on your device
Scroll down to “Safari,” then “Advanced,” then “Website Data”
Tap on “Clear history and website data” to clear cookies

You must be at least 18 years old or reach the age of majority under your jurisdiction. You must be permitted to play online games by the laws applicable to you. For more information, please read our terms and conditions.

To create a Player account, click the "Sign Up" button at the top right corner, and type in your email, name, country, and password. That's all you need to do, you're ready to start gambling!

The only data you need to provide is a valid email address, country, user name, name, and a strong password for your account.

There are a few steps you can take to make sure that your account is as safe as possible.

1. Make sure you use a different password for your account than the email account connected to your account or any other sites you might use;
2. Do regular virus scans on your computer to ensure no malicious programs, such as keyloggers that can gather your secure information, lurk on your computer;
3. Enable 2FA for your account by going to your 'Security' tab located within your profile's dashboard.

Please contact us by e-mail to [email protected] or via live chat and we will do our best to help you with your request.

You can easily become a VIP who we always treat exceptionally!

We value loyalty and we are grateful for all of our players. Just keep playing at, and some fantastic wild7 Club features will become available for your Player account.

Don't miss your chance to get personalized bonuses, prioritized withdrawals with increased limits, immediate assistance regarding any questions, and much more! Start your journey today and become wild7 Club member!

According to our Terms and Conditions, each player is allowed to create only one /1/ personal account.

Please be aware that opening several Player Accounts with the same user may result in the termination of all of those accounts and cancellation of all payouts to the player at the Company's sole discretion.

If you have more than one account at, contact our support team immediately by sending an email to [email protected]

When registering, you get a unique username that you can correct from your account panel.

You may change your registered email address by contacting us at [email protected].

There are a few excluded countries which you cannot create an account from.
You can find the excluded countries in our Terms and Conditions.

At the top right corner of the page, click the "Login" button. Once the pop-up window has opened, click on "Forgot Password".

After that, type your email address and click "Reset Password".

Check your email inbox for a letter from If you cannot see the email, you should check the spam folder or request a new password reset. Note that you can only request a new password within 24 hours. After, open the email and follow the password reset link. The link will redirect you back to, where you can enter your new password.

We regret learning that you experienced some technical difficulties. We respectfully ask that you take a screenshot of the error you encounter and give us as much specific information as you can about your problem so that we can assist you in fixing it. Please contact us with all of this information by live chat or email at [email protected]. We are available round the clock for You, so do not hesitate to contact us.

In case you tried to make a bet that exceeds the specified game provider's limit, please decrease your bet so that it matches the bet set by the provider.
If the issue still persists after that, please send us an email to [email protected] with a detailed description of your problem (title of the game, bet amount, etc.) with screenshots attached.

My wallet is part of the player's account. You can view the balance in your account, deposit and withdraw, and query transaction records.

When making a deposit, additional processing time is sometimes required by the payment method you have chosen to deposit via. If the amount is not credited to your account within a few minutes, you can contact the payment instrument support for further information. Also, do not hesitate to contact us at [email protected] or live chat.

First of all, you'll need to create an account in - it will take only a minute.

Then, log in to your account and click the wallet button in the right corner. There are more useful tools there: you can choose the payment method to make a deposit and create a withdrawal request as well.

At this time, all bonus offers on our site are available in the "Bonuses" section. Stay tuned for more exciting offers!

No, we do not charge any fees or commissions for withdrawals — we simply send you all the requested money in full.

Please note that your bank or payment service provider may charge you additional fees for deposits, withdrawals, or currency conversion according to their terms and conditions and your user agreement.

Withdrawal processing may take up to 24 hours and, in some cases may be postponed for a longer period.

We do our best to handle withdrawal requests as quickly as possible. The processing speed depends on the workload of our finance department as we process the inquiries in an orderly fashion. Payout requests are approved in no longer than 2-24 hours, but we do everything to minimize the waiting time for you.

The minimum withdrawal amount from the gaming account is 20 USD or its equivalent in other available currencies.

The daily limit for funds withdrawal is 15,000 USD, the weekly limit is 30,000 USD, and the monthly limit is 60,000 USD or its equivalent in other available currencies. VIP Gamblers can be an exception.

Please select the "Withdraw" option under the "Wallet" tab first.

Then, just choose the payment option you want to use and the withdrawal amount in the corresponding fields. After that, just click on the "Withdraw" button and that's it!

Note that to request a withdrawal with a payment, you must have made at least one deposit with that payment method.

Here at, we do everything to make things clear and easy for our customers. In order to request a withdrawal, you must complete the verification process steps described in the account.

No worries — our support team already sent you an email with detailed instructions on how to make a successful withdrawal.

Here, we quickly observe the most likely reasons why your payout request might be rejected.

First of all, please check if you have reached the daily withdrawal limit, which is 15000 USD or its equivalent in other available currencies. VIP Gamblers can be an exception to this rule.

Anyway, do not hesitate to contact our support team at [email protected] or live chat for further assistance.

While attempting to submit a withdrawal request, you may encounter errors for the reasons listed below:

1. You didn’t complete the KYC verification process;
2. You have an active bonus inside your account;
3. An unconfirmed transaction pending on your account;
4. Your account balance is below the minimum withdrawal amount.


The wagering requirement or as often referred to as "rollover or playthrough" is a multiplier that represents the number of times you have to play through a bonus before you are able to withdraw any winnings.

A wager refers to the amount of money you stake, bet with each spin of reels or hand of cards.

A standard 1x (one-time) wagering requirement applies to deposits before they become cashable while playing slot games.

The wagering requirement for bonuses varies for each promotion. You are able to check the wagering requirement, along with the amount and the percentage you have wagered for your active bonus on your bonus page.

In case you enable multiple deposit bonuses from the promotion page or from your deposit page your account will register all of your claims for the promotions. However, there will be only one bonus issued for your account per deposit.

The bonus that will be added automatically is the one that was enabled first.

A bonus may be canceled at any moment. Please keep in mind that real money is always utilized first when playing, so should you decide to cancel a bonus mid-play, the full bonus amount you received and any winnings derived from your play will be removed from your balance.

When redeeming a bonus, the deposit amount gets locked until you meet the bonus wagering requirement, so you can only cash out if you complete the rollover, or cancel the bonus. Please note that real money is used first for playing, so should you decide to cancel a bonus mid-play, the full bonus amount you received and any winnings derived from your play will be removed from your balance.

You can easily keep track of your wagering progress in the Bonuses section of your profile's dashboard.

In order to be able to cash out bonus funds, you will need to complete the wagering requirements of said bonus. The wagering requirement of the bonus is displayed in the Bonuses section of your profile's dashboard.

Yes, bonuses do come with some conditions. When a bonus is added to a deposit, both the bonus and the deposit used to claim the bonus are locked until the wagering requirement of the bonus is completed, consequently withdrawing the deposit is not possible unless you either meet the wagering requirements or cancel the bonus.

At, we have a wide selection of bonuses, depending on the promotion(s) we’re running at the time. Check out our Bonuses page to keep up to date with our ongoing promotions and the bonuses they come with.

Make sure you always view gambling as a kind of fun rather than a way to generate money. Never bet more than you can afford to lose or while being in a state and make sure you take regular breaks from gambling.

You can set limits on your account by clicking "My Account" - Responsible Gaming section or contact us at [email protected] for further information.

You can set new limits on your account from the 'My Account' - Responsible Gaming section, but please note that limit updates will happen after 24 hours have passed since the request, as this is part of our Responsible Gaming policy. You can also contact us at [email protected] for further assistance.

Playing to a degree that starts to compromise, disrupt, or damage family, personal, or recreational pursuits. It often entails betting beyond your means and sometimes feeling an uncontrollable impulse to gamble. Always make sure to treat gambling as a form of entertainment and not a source of income.

Do you feel the desire to spend some time away? We stand by you entirely! For your player's account, you can choose a cooling-off time of one day, one week, or one month.

Responsible gamblers know the need to take regular pauses. Support can be reached at [email protected].

If you consider gambling starts to become a problem in your life, you can request a SELF-EXCLUSION through email at [email protected]

Learn everything about our affiliate program, commission, referred users, and marketing material.

Extra funds are always a good thing to have, especially after a bad session. Now, simply by referring other people to our site, you will earn a percentage of every bet they make.

Collect points and receive awards. The more you play the more you earn!

The points that are required to reach every level are as follows:
To reach Level 0/Seeker/ the required points are 0 points.
To reach Level 1 /Pioneer/ the required points are 40 points.
To reach Level 2 /Explorer/ the required points are 200 points.
To reach Level 3 /Nomad/ the required points are 400 points.
To reach Level 4 /Adventurer/ the required points are 600 points.
To reach Level 5 /Voyager/ the required points are 800 points.
To reach Level 6 /Master/ the required points are 1300 points.
To reach Level 7 /Elite/ the required points are 2000 points.
To reach Level 8 /Maverick/ the required points are 4000 points.
To reach Level 9 /Legend/ the required points are 8000 points.
To reach Level 10 /Titan/ the required points are 15000 points.
To reach Level 11 /Demigod/ the required points are 30000 points.

The minimum deposit amount per transaction is 10 USD or its equivalent in other available currencies.

These are free spins that you can get without deposits.

Once you claim the winning from Free Spins for registration, there are 3 days to complete the wager requirements. The received winning will be transferred as bonus balance if you complete the wager requirements on time.

Anyone with an audience, website visitors, customers, subscribers or other ways to promote and refer people to can register at to join the Affiliate program.

In order to claim a bonus on our site you need to access the "My Bonuses" section in your account. Note that the bonus may be available for you to claim after making a qualifying deposit if one is required.