Central de ajuda

Gambling with responsibility

Last updated: 20.03.2024

Please read this information carefully for your own benefit.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Curacao Co

Service refers to the Website.

Website refers to https://wild7.bet/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self-exclusion

Responsible Gambling

Gambling means for the majority of our Users, entertainment, fun, and excitement. But we also know that for some of our Users, gambling has negative side effects. In medical science is pathologic gambling since many years as a serious sickness recognised.

Since our first day, we have thought about this problem and tried our best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. -In case they already appear we also try to take active steps against them.

The most important instrument against negative side effects from gambling are knowledge and education about the risks of gambling to support our Users self-control in order to make sure they do not suffer from negative side effects.

Information and contact

Our Support will help you via email at all times without any additional costs for you:

email: support@wild7.bet

Our Support will of course not give out any information about You without Your consent to anyone else

In addition, you also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

You can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/

Helpful hints for responsible gambling at https://wild7.bet

We recommend you think about the following hints, before gambling in order to ensure gambling stays fun for You and without any negative side effects:

Set yourself a deposit limit
Before you start gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts that are for fun and for entertainment

Do not try to win back a loss at every cost
Try to not take too huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

Set yourself a time limit
Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.

Play smart
It is smarter to not play when You are extremely stressed, depressed, or under too much pressure. Also do not play when you are under the influence of Medications, Drugs, or Alcohol.

Take breaks
You should take breaks when You notice, that You get tired or can´t concentrate anymore

Only one account
To make it easier to have an overview of how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.

PERSONAL LIMITS

1. To assist you in gambling responsibly we offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, or spend in one game, or on your account activity on the whole. This functionality can be accessed by contacting our Support team at support@wild7.bet.

2. Limits can be amended at any time. A decrease in the limit will take effect immediately, however, an increase may only occur after confirmation. If you require further information or assistance regarding Personal Limits, please contact our support team at support@wild7.bet.

3. Loss Limit - A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount.

4. Wager Limit - A limit on the wagered amount for a day, a week, or a month.

5. Cooling-Off Limit - You can set a Cooling-Off Period for a definite period of time. While the limit is active you cannot deposit to the Company and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling-Off period is applied to your account immediately. Upon it’s expiring your account will automatically be re-activated.

6. Self-Exclusion Limit - You can set a Self-Exclusion Limit for a definite period of time. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active. Upon it’s expiring your account will automatically be re-activated.

7. Session limit - You can limit the amount of time spent gambling. The restriction takes effect instantly. If you hit the limit, you will be automatically logged out of your account.

SELF-EXCLUSION BY REQUEST

1. You may also contact our support team at support@wild7.bet and inform us about your decision to stop gambling on the Website for a definite or indefinite period of time. We will take all measures to block your access to your account and make sure that you receive no promotional materials.

2. If you are self-excluded you won't be able to log into your account and order withdrawal of any balance you have left. Once self-excluded, please reach out to our support team at support@wild7.bet in order to initiate the withdrawal of the remaining balance. Our support team will contact you within a reasonable timeframe with information on the withdrawal and will assist you with it.

3. Please note that active self-exclusion does not make you exempt from the verification procedure if it's required to process funds. The funds remaining on the balance will be paid according to the company limits.

Minor Protection

To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data save from any minors near You.

Principally we recommend a filter program to prevent minors, especially children, from accessing any content on the internet, which is not healthy for them.

For parents, we can recommend a list of internet filters, to support them, from keeping their children from any content, that was not made for them:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion

In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you. “Self-Exclusion” means, that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain to you all future steps and what is needed from you.

Email: support@wild7.bet

Please keep in mind that Self-exclusion is permanent for the set time span and will not be undone for your own protection.

During Self-Exclusion, you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.